Privacy Policy

Last updated: 4 August 2026

ROKSI ECOMM PVT LTD ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through roksiecomm.shop.

1. Information We Collect

We collect personal information you provide directly, such as your name, email address, phone number, shipping and billing address, and payment details (processed securely by our payment partners, not stored by us). We also automatically collect non-personal information such as browser type, device information, IP address, and browsing behaviour on our Website.

2. How We Use Your Information

We use your information to process and fulfil orders, communicate order updates, respond to customer support requests, improve our Website and product offerings, send promotional communications (where you have opted in), and prevent fraud.

3. Data Sharing

We do not sell or rent your personal information to third parties. We share information only with trusted service providers necessary to operate our business, such as payment gateway providers, courier and logistics partners, and where required by law or governmental authority.

4. Security

We employ reasonable technical and organisational safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our Website uses cookies to enhance browsing experience and personalise content. You may control cookie preferences through your browser settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal information (subject to legal record-keeping requirements), and may opt out of marketing communications at any time by contacting us.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children's Privacy

Our Website and services are intended for use by adults. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

10. Contact Us

ROKSI ECOMM PVT LTD
C-21, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Email: roksiecommpvtltd@gmail.com
Phone: +91 9984948091