Delivery Information

Last updated: 4 August 2026

1. Order Processing

Orders are processed within 1–3 business days of order confirmation. Processing excludes weekends and public holidays.

2. Delivery Timeline

Estimated delivery time is 3–7 business days from the date of dispatch, depending on your location and courier availability. Delivery timelines are estimates and may vary due to circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, are displayed at checkout before you complete your order. We may offer free shipping promotions on select products or order values from time to time.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

5. Delivery Attempts

Our courier partners will make multiple delivery attempts. Orders that cannot be delivered due to an incorrect or incomplete address provided at checkout may be returned to us; please ensure your shipping details are accurate.

6. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damaged item and packaging so we can assist you promptly.

7. Contact Us

For shipping-related queries, contact us at roksiecommpvtltd@gmail.com or +91 9984948091.